Booking in - after long journey had to wait outside in heat for 10 minutes with our luggage’s, entry to lobby was not permitted by security even after showing booking reference. Room facilities were very good, it was clean and fresh. But building work was on going in room next door, room opposite and room upstairs, drilling and hammering between the 3 rooms from 0900 till midnight. Gym was very good and clean. Swimming pool had no lifeguards, we were the only people who showered before using the pool, there didn’t appear to be chlorine in the water and although not 100% sure but by third day we both caught the flu virus probably from the sneezing kids using the pool. Booking out was simple from the room, but exiting car park was firstly expensive at 95 ringets for under 3 days, and secondly took 20 minutes to exit the car park as their payment system was not processing card payment, eventually we paid 100 ringets cash for someone to use their account to exit the car park. Location of the place was excellent, approx 30 mins walk to most places we wanted to visit, however after the first day of walking where we both nearly vomited from the raw sewage smell walking further down the road we took a grab on second and third days. Summary: new building, has potential but clearly not ready yet for guests.

酒店回复：Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay ??We have reported each of the issues you mentioned to our property management team. Renovation work in the building is indeed limited to 9:00 AM – 6:00 PM, but we will follow up closely to ensure improvements are made as soon as possible.We’ve also noted your feedback regarding the parking inconvenience and the attitude of the security staff, and we’ll be addressing these matters with the management for better service in the future.Thank you sincerely for bringing these matters to our attention — your feedback helps us improve. We’re truly sorry once again and hope to have the opportunity to serve you better next time. ??