Staff is not professional as they should be in a 5 star luxury hotel

酒店回复：Dear Rosie,Thank you for staying with us during your recent visit to Ho Chi Minh City.We would like to understand more about your experience as we never wish our guests to leave with such impression.Kindly share with us more detail to our hotel contact email address. We look forward to hearing back from you soon and hopefully having the change to welcome you back. Thank you and kind regards,Thu Thuy Nguyen - Assistant Director of Rooms