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时间:2024/10/01
We were scheduled to stay for two nights (October 12 and 13). We arrived on the 12th around 7 and went to our room. The toilet had mold in it and there was a wad of hair on the counter. The bathroom door handle had two different parts that were attached to each other that did not go together and looked questionable. My biggest complaint was when I requested a refund for the second night and was denied. I called the front desk to tell them I did not feel safe. Around 11:00 the first night, a woman was outside our room screaming and swearing and yelling that she was going to kill everyone and screaming in the phone that someone needed to get up to the floor and give her a key to the room or she was going to rip the heads off of someone. This went on for a while and then stopped. She then came back and it happened again before someone (it sounded like a police officer or security guard) came and told her she needed to settle down and escorted her out after she continued to yell. This did not feel like a safe place and I did not feel comfortable staying a second night. We left early the next morning. This was supposed to be a special weekend away for my husband and me. Would definitely not recommend.
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