First time stay in this hotel as it just newly open. I’m happy with the service and the breakfast is splendid with a lot of choices. I hope this hotel will maintain their services and the cleanliness in the future. Highly recommended

酒店回复：Dear Ms. Nadia Jamir,Warmest greetings from our entire team, and thank you very much for taking the time to share your kind review.We are truly delighted to know that your first stay with us was a pleasant one, and that our newly opened hotel met your expectations. It is especially rewarding to hear that you were pleased with the level of service provided by our staff and that you enjoyed our breakfast selection. We take great pride in offering a wide variety of options to suit every guest’s taste, and your recognition means a lot to us.Your thoughtful hope for us to maintain our service quality and cleanliness in the future is greatly appreciated. Rest assured, we are fully committed to upholding the highest standards in both areas to ensure every guest has a consistently excellent experience.Thank you once again for your generous recommendation. We look forward to the opportunity of welcoming you back for another memorable stay in the near future.Warm regards,Grand Mercure Batam Centre