We stayed at this hotel during an organized tour of Turkey. Although it's advertised as a 5-star Marriott, it does not live up to the brand's standards in any way. The hotel is new and modern in appearance, but the overall experience was extremely disappointing. Dinner and breakfast were chaotic and stressful. There were long lines of guests unable to find a seat, tables were left uncleared for extended periods, and the buffet area was overcrowded. On top of that, the quality of the food was mediocre. To make matters worse, our room was not cleaned during our stay. This lack of basic housekeeping was unacceptable and added to our overall frustration. This hotel might look like a five-star property on the outside, but the service and management fall far below that level. Definitely not the Marriott experience we expected.

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