Guest user
时间:2023/01/01
First impression outside was lovely. I read all the reviews and thought this place is great, however the inside was NOTHING like the pictures on line, even the breakfast described was different then what you were served. The common rooms on the web site did not exist. The owner was seem nice on the phone but when asked if she had any pamphlets of listing of restaurants she said I could google it. We have been going to B&B for eighteen years and this I would not go to again. In the night the refrigerator was banging to I tried to unplug it, it made a big bang sparks every where and blew the fuse. I called the owner Number and had to leave a message, it was 4:30am. Never got a call back nor did she come to the room, never even mentioned it in the morning. In the morning I said we are not staying our second night. Speaking with other guests they also had numerous complaints. I really was beginning to wonder if the reviews on line were for another B&B. Another main issue was she figured the bill incorrectly I informed her and wanted a printed copy of refund. Two phones calls and 3 weeks later the refund appeared, and believe it or not it was $1.06 short....really. So if you want to believe a true review do not go to Berry Patch B&B.
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