We had a wonderful stay at this hotel. The service was excellent from the moment we arrived. The hotel kindly arranged a pickup from the train station, which made our journey much more convenient. Upon check-in, we were welcomed with complimentary tea and chocolates, a thoughtful gesture that made us feel very welcome. The hotel was exceptionally clean, well-organized, and comfortable throughout our stay. Renting e-bikes was also very easy. Since we arrived in the afternoon and rented the bikes for one and a half days, the hotel even offered us a discount, which we really appreciated. As Shangri-La can be quite cold, the hotel also lent us scarves to keep warm when we went out. This small but thoughtful service showed how much they care about their guests' comfort. Overall, the staff were friendly, helpful, and attentive. We highly recommend this hotel to anyone visiting Shangri-La and would gladly stay here again.

酒店回复：看到你对我们的评价可高兴了，小店有我们精心打造，每一个房间都倾注了大量的心血和时间，香格里拉海拔比较高，为预防高反，小店为家人们配备了红景天，西洋参等特制的饮品，并且每个房间配备的都有供氧机。我们会做好服务和品质的提升，祝家人们身体健康，生活愉快，万事如意。非常欢迎你们下次再来香格里拉做客