Booked the room with the balcony; didn’t managed to see wildlife close up near our room. Room is generally clean, do note that they do not have air conditioning. Staff were very responsive on WeChat, and responded to our needs very promptly. Also, they provide many free services like afternoon tea and photography session with costumes. For our trip, 3 photos(unedited) are free, while the others are chargeable. Breakfast was decent. Was an excellent experience with them,would definitely recommend!

酒店回复：??藏香体验?? 赠送旅拍??唐卡绘画 ??直麪雪山 ??客栈位于香格里拉纳帕海边，亲临草原，庄园设计简约大气轻奢，步行即可到纳帕海打卡点，地理位置优越。我们力求为每位客人提供最贴心细致的服务，带来超值的入住体验。牧卡庄园是一个富有年轻活力的庄园，以简约的风格、温馨体贴的服务向客人展示庄园的魅力。客人的鼓励是对庄园最大的支持，我们会用心服务好每一位家人，期待与您的下次相遇。