The services from the front desk was superb and responsive. They genuinely serve with a warm smile and we felt welcome always. They even extended a late check-out for us to one o’clock even though the hotel was highly booked and liaised with the Executive Lounge for us to rest and relax until 2.30pm. A big shout out to Miss Sissi from the Executive Lounge who made sure we were comfortable and provided light refreshment for our enjoyment. We felt good and honoured. The room condition is new and in immaculate condition. The Erhai lake facing view from the full ceiling to floor window is trully scenic giving a sense of peace and calm especially during sunset and early morning dawn. This itself already worth all the money! Amenities provided are top notch with auto controlled curtain, master switch for lightings, smart toilet and most importantly, a very comfortable bed and pillows. Glad we have chosen Pullman Dali over other highly rated guesthouses because of its high service quality standard and amenities which are unlikely from guesthouses. Strongly recommend Pullman Dali and will stay here again!

酒店回复：Dear Guest, Thank you for staying at Pullman Dali . We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!