The property looks very nice on the surface, but there were things that threw me off. Bathroom (tiolet) upon arrival was not clean. And most light switches do absolutely nothing. AC ran but not very cool, was hot most night. The food at a few restaurants was supposed to be first class, I actually found better food at the 2 buffets. Most of the staff were pleasant, there were a few that let's say you could tell they hate their job.

酒店回复：Dear Mr. Carney, Thank you very much for choosing Bahia Principe Hotels & Resorts and for taking the time to share your feedback regarding your recent stay.While we are pleased to know that you found the property visually appealing and that several members of our staff were pleasant during your visit, we sincerely regret the inconveniences you experienced with the cleanliness of the bathroom upon arrival, the room lighting, air conditioning, and some aspects of the dining experience.Please accept our apologies for not fully meeting your expectations. Your comments have been shared with the corresponding departments, as they are very important in helping us identify areas where improvements are needed.We truly appreciate your feedback and hope to have the opportunity to welcome you again in the future for a much more satisfying experience.Kind regards.Cinthya H.Guest Relations Department