Guest
时间:2026/05/01
Everything was good, food is 5 stars, everything is clean, staff is amazing. Only down side that makes me rethink another visit is the price charged to use the swimming pool, £15 for 2 hours, considering is a 4 stars hotel, and if you have a bad weather you run out of any leisure options... really think this could be less.
酒店回复:Dear Guest,We really appreciate your feedback.We are thrilled to hear your stay at Hotel Horitzó by Pierre & Vacances was so enjoyable.It’s wonderful to know our culinary offerings and attentive team contributed to your positive experience. We take pride in maintaining high standards, and your recognition of our efforts means a lot.That said, we regret any disappointment caused by our leisure facilities’ pricing structure. While we aim to balance quality and value, we understand your perspective and will take it into consideration.Nonetheless, we’re glad the overall condition of our facilities met your expectations, ensuring a comfortable and memorable visit.We do hope to welcome you back on a future occasion.Best wishes,La Direction