Al was amazing! All the staff very friendly, helpful and professional. The arome in the hotel was magnificent...so clean, fresh with relaxing scent... amazing... Food was great, the servicing team very pleasant... thank you for this awesome experience!!!????????

酒店回复：Hi Marcela,We’re pleased to hear you had such an amazing experience with us! Al and the rest of our team strive to provide friendly and professional service, and it's wonderful to know you enjoyed the ambiance and the food. Your kind words truly touch us, and we’re thankful for your appreciation.- The Staff at Crowne Plaza Knoxville Downtown University