Guest
时间:2026/05/01
The room was a little small. And I reserved a room with 2 beds, but I got a room with a bed and a pullout couch.
酒店回复:Thank you for taking the time to share your feedback. We’re glad you chose to stay with us and appreciate your honest comments. We apologize that the room did not fully meet your expectations, particularly regarding the room size and bedding configuration. We understand how disappointing it can be when a reserved room type is not available as expected. Your feedback is valuable and will be shared with our team as we continue working to improve the guest experience. We hope to have the opportunity to provide you with a more comfortable stay in the future.