The staff at Bannisters always go above & beyond whenever we stay. Most recently a friend and I booked accommodation for our wives to stay for an early Mothers day present. I informed admin staff via email and a wonderful lady at reception by the name of Jessica upgraded rooms for our wives & also left them a complementary bag of chocolates made by a local confectionery business. Always a pleasure Bannisters. Until next time. ??

酒店回复：Thank you for your lovely review Jed, I am glad to hear your partner enjoyed her stay and that we were able to upgrade them. Jess is amazing and I will be sure to pass this feedback along to her, we are very lucky to have such an incredible team across the hotel!