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象牙棕榈度假酒店 - 评价详情
  • Guest 时间:2026/05/01
    The gentleman who checked us in was fabulous and super lovely. Unfortunately the room was dirty with hair in the bathroom on the floor, and the room wasn’t as depicted. The photos online had the bedroom being updated, whereas the room we received was in quite rundown. The bedroom also had glass panels to the living room, and no fan, so the light from the living area did filter into the bedroom.
    酒店回复:We thank you for your review and are sorry to hear that your stay did not meet expectations. We are pleased to hear that you found our staff friendly and welcoming. Your comments have been passed on to the relevant departments for review and follow up as we continually work to improve the guest experience.
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