Guest
时间:2026/05/01
There should be at least two complimentary bottles of water (sparkling and still) provided daily for hotel guests.
Additionally, complimentary amenity sets and room slippers should also be provided to ensure better service.
酒店回复:Dear Guest,Thank you for your feedback and suggestions.We appreciate your comments regarding in-room amenities such as bottled water, slippers, and amenity sets. Please kindly note that these items are available on request through our reception team.Your feedback has been shared with management as we continue to review and improve our guest experience. We truly appreciate you taking the time to share your thoughts and hope to welcome you back again in the future.Warm regards,BiVi JUAssistant Manager