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酒店回复：Dear Ms. ParkThank you for your recent stay at PARKROYAL Serviced Suites Hanoi and for sharing your kind feedback.We are delighted to hear that you enjoyed the clean and peaceful atmosphere of our property and had a pleasant stay with us. It is also wonderful to know that you appreciated the swimming pool and the separate kids’ pool facilities.We would also like to kindly share that there is a small convenience store located next to the hotel for basic daily necessities and snacks. However, we truly appreciate your feedback and understand that having more nearby shopping options would make the stay even more convenient.Thank you once again for your support, and we look forward to welcoming you back again in the future.Sincerely,Humayoon (Tom) ShaikhzadehGeneral Manager