I wanted a special stay for my birthday, and booked lunch together with a facial, and scalp massage. The food was fantastic, and the Snake Pass Sour cocktail even better. The spa facilities were small but pleasant. All the staff, but especially the younger ones, were friendly and welcoming. My room was very pretty but sadly over the kitchen so it was very noisy and smelt strongly of cooking; it would have been good to have had a warning about this as I'd have happily switched to a shower-only room for the sake of a quiet night's sleep. When I mentioned it at checkout I was cheerfully told thyat yes, it was a noisy room, so staff are aware of the issue.

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