There is no AC. This was not discussed on the booking website. We also could not have the window open for cool air because there was a wedding party smoking in the patio below or room till very late at night. There is almost no water pressure. Bugs in our room and bathroom. Breakfast items were cold and they were out of many things. Did not have enough staff to keep it stocked. For almost $250+ a night these things are not acceptable. Management needs to stay at The Address Connelly and take notes of what a property in this price range should be run.

酒店回复：Hi John,Thank you for taking the time to share your feedback regarding your stay. We’re very sorry to hear about the issues you experienced.We sincerely apologize that the lack of air conditioning was not made clear prior to booking, and that noise and smoking from the patio prevented you from comfortably opening the window. We also regret the low water pressure, cleanliness concerns, and the presence of bugs in the room and bathroom.Additionally, we’re disappointed to hear breakfast was not properly stocked and that items were served cold. This is not the standard we aim to provide, especially at this rate, and we understand your frustration.Your comments have been shared with our management team so these matters can be addressed immediately. We truly appreciate you bringing them to our attention and we apologize again for the inconvenience and disappointment caused.Kind regards,RohanManagement team