Guest
时间:2026/05/01
The spa experience unfortunately did not live up to the price point or expectations. While the inn itself is lovely, the spa services were disappointing enough that we would not return for the spa again. The most frustrating issue was experiencing same-day cancellations of services, especially when the spa was the primary reason for booking our stay. For a premium-priced spa, that level of unreliability is unacceptable. In addition, the overall spa experience lacked many of the amenities you would expect at this price level. There were no robes available between services, and there wasn’t an appropriate space to freshen up or clean up after a massage. The experience felt disorganized and far less polished than comparable spas in the area. There are many excellent spa options nearby that provide a much more thoughtful and professional experience for the same — or lower — price. We enjoyed the inn itself, but would not recommend staying here specifically for the spa.
酒店回复:Dear carolinemU4943JS, We are truly sorry to hear that your recent spa experience with us at Mayflower Inn & Spa did not meet your expectations. Our desire is to always exceed guest expectations and we regret that we did not achieve this with your visit. Our spa team has reached out directly to have a conversation on how we may improve. Sincerely, The Mayflower Inn & Spa Team