Guest
时间:2026/05/01
The staff was super sweet. The resort is a little on the quiet side. Needs more entertainment and exciting things to do. They tend to run out of food options very quickly. At times the Diamond Club staff wasn't so accommodating. I feel like it made sense to just get a regular room as there were no major differences in the Diamond Club package outsode of alcohol options and the swim out. The food was tasty and overall we had a great time. Joshim & Jemisha made our experience memorable.
酒店回复:Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Royalton Grenada, An Autograph Collection All-Inclusive Resort.We are pleased to hear that you had an overall enjoyable experience and that our team members, particularly Joshim and Jemisha, helped make your stay memorable. We will be sure to recognize them for the positive impact they had on your vacation.We also appreciate your honest comments regarding the entertainment options, food availability, and your Diamond Club experience. We understand the importance of offering engaging activities, consistent dining selections, and enhanced personalized service for Diamond Club guests. We regret that certain aspects did not fully meet your expectations, and your feedback will be shared with our management teams as we continue working to improve the overall guest experience.At the same time, we are happy to know you enjoyed the food quality and experienced the warmth and friendliness of our staff throughout your stay.Thank you once again for your valuable feedback. We truly appreciate your support and hope to have the opportunity to welcome you back to Grenada for an even more enjoyable stay in the future.Warm regards, General Manager, Royalton Grenada, An Autograph Collection All-Inclusive Resort