The hotel was clean but the beds are not very comfortable, I had no hot water to have a shower and the bacon for breakfast needs to be cooked more as it was only about half cooked.

酒店回复：Thank you for taking the time to share your feedback. We’re glad to hear you found the hotel clean, but we’re sorry that other aspects of your stay did not meet expectations.Comfort is very important to us, and we regret that the beds were not as comfortable as they should have been. We also sincerely apologize for the issue with the hot water—this is certainly not the experience we aim to provide, and we will be addressing this with our maintenance team immediately.Regarding breakfast, we appreciate you pointing out the concern with the bacon. Your feedback has been shared with our kitchen staff to ensure improvements are made.We value your comments as they help us improve, and we hope you’ll consider giving us another opportunity to provide you with a better experience in the future.