First the good bits: the rooms are well appointed and spotlessly clean with decent air-conditioning and reasonable showers. Rooms facing the pool much better than those overlooking the noisy street. The pool is large and clean and the old chap who looks after the cabana containing the towels is friendly and helpful making sure your umbrella gives you the right amount of shade. It’s in a location surrounded by restaurants which is good because the restaurant experience in the hotel is poor. The food is actually okay although they frequently don’t have everything on the menu and the service in the restaurant is dismissive at Best. The staff are completely disinterested, one even took our drinks order then went off and did some admin for 10 minutes before bothering to come back and make a drink for us. They don’t bother answering the phone for room service so don’t think you can get anything delivered. In fact I’m pretty sure they let the phone ring for a bit and then put it down. After an initial attempt at eating there, we went out and experienced local restaurants where the service was much better. We are not novices in Madagascar having spent eight weeks travelling around and I can catch correctly say, it is the worst service of any anyway that we have stayed. Such a shame. I’ve given them a three because of the cleanliness and the facilities but if I was rating service, it would be a one. Stay here by all means but don’t bother asking them to provide any services.

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