I wanted to send a quick note of thanks for the fantastic service I received during our recent stay at Rêve Ho Chi Minh City, Vignette Collection by IHG. Your team truly went above and beyond in every way. I would like to specifically commend Mr. Tan, the Front Office Manager, for his exceptional leadership, care, and attention in accommodating our requests. If you ever have the chance to stay at this hotel, do not miss their cultural tour, which is a complimentary service offered to all guests. I would also like to highlight Ms. My, whose attentive service was consistent throughout our stay. The service we received was truly world-class and a perfect reflection of your hotel’s high standards. Kindly convey our appreciation to the team for their hard work. We look forward to seeing you all again on our next visit to Ho Chi Minh soon.

酒店回复：Dear Ms. Olivia F, Thank you for your kind words and for sharing such a positive reflection of your recent stay with us. We are delighted to hear that our team's service made a lasting impression on your visit. It is particularly rewarding to know that you enjoyed our Memorable Ritual, as we take great pride in sharing the unique heritage of our neighborhood with our guests. We strive to maintain these high standards of hospitality and are thrilled that we could make your stay exceptional. We look forward to welcoming you back in the near future. Sincerely, Phuong An General Manager