Hawkstone is a fabulous place to stay. A truly beautiful building in an off the beaten track location in the Shropshire countryside. It has a lovely garden to explore and a gym for those with more energy. The breakfasts were fresh and varied too. And not least of all the staff were very friendly and welcoming. However, the music playing in every public room was rather overbearing. It even extended to the outdoor terrace and could be heard in our bedroom. (from early morning till evening) The music was mainly from the 20’s and 30s, charming at first but after 2 days on repeat it was rather annoying. This may seem like a trite complaint but we chose the hotel for its location, away from everything to rest and relax. As nature lovers and music lovers, there’s always a place for both but we prefer birdsong over rag-time when we’re sitting outside. We did report this but were told the owners wanted it like this. It needs reviewing.

酒店回复：Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed Hawkstone’s beautiful setting, gardens, and friendly team, as well as our fresh breakfasts. It’s lovely to know that these aspects helped make your stay memorable.We’re sorry, however, that the background music affected your ability to fully relax. Your comments about the volume and repetition are appreciated and will be shared with the owners for review. We understand how important peace and quiet are for guests seeking a countryside retreat, and we’ll look carefully at how we can improve this balance in future.Our night team had passed your comment over & the outside music was turned off until later in the morning on the second day of your stay. We will always accomodate a guests request where possible.We do hope to have the chance to welcome you back for a more restful stay.