Guest
时间:2026/05/01
Restaurant didn't open until 8:00 AM. No coffee available. No ability to stream through TV's and almost all available channels in french. Lovely property and room but missing on little comfort-service items.
酒店回复:Dear Guest,Thank you for taking the time to share your feedback following your recent stay with us.We are pleased to hear that you enjoyed the beauty of our property and your room. However, we sincerely apologize for the inconveniences you experienced regarding the restaurant opening hours, the availability of coffee, and the in-room entertainment options.Your comments regarding the smaller comfort and service details are greatly appreciated and will be shared with our team as we continuously work to enhance our guest experience.We hope to have the opportunity to welcome you again for an even more enjoyable stay.the Ripplecove team