Had our stay not coincided with a high school grad formal (the hotel should have notified us, and others, at the time of our booking), we would likely have had a decent sleep. The room was very nice, clean and well equipped. We didn’t take advantage of all amenities, but the heated indoor/outdoor pool was especially nice on a chilly Spring day. Staff were friendly, efficient and helpful, when needed, but not overly friendly at checkout where It was business only. No “How was your stay?” as we usually get asked when checking out of a hotel. Perhaps it was just a language barrier. The attached Burger Bistro was excellent - both the food and the service.

酒店回复：Thank you for taking the time to share your experience. We are very happy to hear that you enjoyed your room, our heated indoor/outdoor pool, as well as the food and service at the Burger Pub. It is also wonderful to know that our team was helpful throughout your stay.That said, we are truly sorry that your stay coincided with a university graduation event and that this impacted the quality of your sleep. We completely understand how disappointing that can be, especially during what should be a relaxing getaway. Your comment regarding advance notice is very valid, and we will certainly reflect on how we communicate larger group events moving forward.We also appreciate your feedback regarding the checkout experience. Providing warm and attentive service at every interaction is very important to us, and we are sorry if this moment felt impersonal.Thank you again for your honest feedback. We hope to have the opportunity to welcome you back for a quieter and even more enjoyable stay in the future.