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酒店回复：Dear Guest,Thank you for taking the time to share your feedback.We are pleased to know that you found our team friendly and helpful, as this is something we truly value. At the same time, we appreciate your comments regarding your off-peak experience. Seasonal variations may influence the range of dining options available, and your observations are important in helping us continuously refine the guest experience.Regarding the matter you mentioned, your feedback has been noted and will be shared internally for further review, as consistency and attention to detail remain key priorities.We hope to have the opportunity to welcome you again in the future.Warm regards, Anna Godson, Mora Experience Supervisor