The stay was wonderful. There was a small mix up at check in. They offered us an upgrade for a modest up charge with the promise of a river view. We said yes and then had to wait a few minutes for the room. When we got to the room we had a view of tile roofs. We switched back to our original booking which ironically had a river view (which was gorgeous).

酒店回复：Cher Monsieur Harrington,Thank you very much for sharing your feedback following your stay at Fleur de Loire.We are truly delighted to read that you had a wonderful stay overall and that you were able to enjoy the river view from your room.However, we sincerely apologize for the confusion at check-in regarding the room upgrade. Your feedback has been shared with our reception team to ensure better clarity moving forward.We hope to have the pleasure of welcoming you back again soon for an even more seamless experience.Hotel management