• 旅游新闻
  • 新开酒店
  • 酒店热评
  • 重点城市酒店
  • 海外酒店
  • 品牌介绍
Beyond天空步道楠西酒店 - 评价详情
  • Guest 时间:2026/02/01
    The restaurant staff provided great service, but the accommodation itself was disappointing. Housekeeping was subpar—the room wasn't cleaned thoroughly even though we left a tip. We also requested extra water via phone, but it never arrived. Given the high seasonal rates, the value for money is quite low. The location is inconvenient, and the unpaved roads mean passing cars constantly kick up dust. While the scenery is stunning and it's a perfect 'Instagrammable' spot for photos, there is nothing else to do in the surrounding area. I’d suggest visiting for a day trip only; staying overnight isn't really necessary.
    酒店回复:Dear Khun Jimmy L.,Thank you very much for taking the time to share your detailed feedback regarding your recent stay in our Pavilion Seaview Room in February 2026. We truly appreciate your honest comments.First of all, we are pleased to hear that our restaurant team provided great service. Your kind words about them mean a lot, and we will certainly share your compliments with the team krub.However, we are sincerely sorry to learn that the accommodation and housekeeping did not meet your expectations. Cleanliness and attentiveness are extremely important to us, and it is disappointing to know that the room was not cleaned thoroughly and that your request for extra water was not fulfilled. Please accept our sincere apologies for this oversight. This is certainly not the level of service we aim to provide, especially during high season when expectations are understandably higher.Regarding the location and surrounding roads, we understand that the natural setting and unpaved access roads may not be convenient for every guest. While many visitors appreciate the peaceful atmosphere and breathtaking scenery, we do recognize that the area is more suited for relaxation and scenic enjoyment rather than a wide range of nearby activities.Your feedback about value for money is taken very seriously, and we will review it carefully with our management and housekeeping teams to ensure improvements are made.We truly appreciate your suggestion and your balanced comments about both the stunning views and areas that need attention. We hope that, despite the shortcomings, you were still able to enjoy some memorable moments during your visit.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future with a much-improved experience.Warm regards,The Management
首页 | 关于我们 | 联系我们
Copyright © 2018 订房服务网All Rights Reserved. 粤ICP备2022115157号-3 广州悦游商务服务有限公司版权所有