Guest
时间:2026/02/01
ロケーションがとてもよかった。トンサイ桟桥の方に比べて静かでとてもよかった。一点トンサイ桟桥からホテルまでのボート送迎はホテル専属のボートで事前にスタンバイしているシステムが欲しかった。自分たちで水上タクシーの客引きと交渉しなければならなかった。この辺りの情报が予约时に伝えられていなかった。是非改善した方が良いポイントです。
酒店回复:Dear Value Guest .Thank you very much for staying with us and for taking the time to share your feedback. We’re pleased to hear you enjoyed our location, the quiet atmosphere, cleanliness, and service.At the same time, we sincerely apologize for the inconvenience regarding the boat transfer from Tonsai Pier. We understand that the information was not clearly communicated in advance and that you had to negotiate with a water taxi. We have shared your comments with the relevant team, and we will improve our pre-arrival instructions (transport options, steps, and important notes) to make the process clearer for future guests.If you visit again, please feel free to contact us in advance—we’ll be happy to advise the best transportation option for your situation and assist with arrangements wherever possible.Thank you again for choosing Centara Villas Phi Phi Islands. We hope to welcome you back soon.Warm regards,Supakit Kaewsrikit Managment Team Centara Villas Phi Phi Islands