提前好几小时到酒店 被要求要增加百分之100费用。 等于住了一晚花了2天房费/ 窗户隔音很差 整晚的飞车党摩托+移动音响吵得睡不着。 由于第二天一早6点要走 提前説了希望早餐打包带走 上车一看（三根手指大小的香蕉+一口就吃完的小麪包）花了2倍的住宿完全体验不到该有的服务

酒店回复：Dear Valued Guest,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced, especially regarding the early check?in charges, the noise disturbance at night, and the quality of the takeaway breakfast. This is certainly not the level of comfort and service we strive to provide.Please be assured that we are reviewing these matters with our entire leadership team to improve communication, enhance the room experience, and ensure better preparation of early breakfast orders. Your comments are important to us, and we truly appreciate you bringing them to our attention.We hope we may have the opportunity to welcome you back and provide you with a much more pleasant and comfortable stay.Sincerely,Eri IrmansjahHotel ManagerFour Points by Sheraton ManadoEri.Irmansjah@fourpoints.com