本次到达泗水入住的第一家酒店，遇到的每一位工作人员都非常的热情和友善。完全地体会到了五星级酒店的服务，房间非常的宽敞精致。衞生条件也做得很不错，而且非常智能。牀头柜边上的手机可以轻松联系到酒店的工作人员，即使很晚了，还是可以点餐并且送到房间。电视机上的欢迎语也让我非常惊喜！

酒店回复：Dear Mr. Gurenqing,Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya.Thank you for taking the time to share your kind feedback following your recent stay. It was a true pleasure having you with us, and your positive remarks are greatly appreciated by our entire team.We remain dedicated to delivering exceptional service and memorable hospitality. It would be our pleasure to welcome you back again soon for another delightful experience.Yours sincerely,The ManagementGrand Swiss-Belhotel Darmo, Surabaya