Staff was good, fridge didn’t work, cops were pounding on door down the hall at 1-5 a.m., ac unit was wore out made noise.

酒店回复：Thank you for your feedback. We’re glad to hear our staff provided good service, and we sincerely apologize for the issues with the fridge and noisy AC unit, as well as the disturbance you experienced in the hallway. This is not the restful experience we aim to provide. Your comments have been shared with our team so we can address these concerns and improve the comfort of our guests.