Sadly not a great experience. Overnight stay as we needed to be in th city early. Upon checking to our room we found dirty towels on the floor and the bed looking like it had been sat on. Both rectified as we had dinner downstairs in the restaurant. Fresh towels and bathmat delivered but no face washer Burger arrived to table after a long wait with a burnt bun but by that stage I was too hungry to send it back. Toilet kept running when flushed. Shower head had to be held up or it kept falling flat. We were compensated with a couple of free drinks. So much potential to be great but sadly lacking in our experience.

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