The staff was very friendly at front desk and at the bar. Mean while when our hotel room door was NOT shut all the way after house keeping was finished.

酒店回复：Dear Travis, Thank you for your recent stay with us here at the Marker Harbor Resort. I would like to take this opportunity to thank you for choosing our hotel during your stay in Key West and for taking the time to provide us with your valued feedback. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. We are continually looking to improve our guest experience and take our guests feedback very seriously and your feedback will be shared with the appropriate departments.