Staff and service were extremely disappointing. I could give 5 or 6 specific examples but there isn’t enough room. We were provided one bath towel in the room and never received another one despite requesting additional towels. There was literally one server on SuperBowl Sunday so it was impossible to eat, drink, or watch the game in the bar. Upon departure no one asked us how our stay was…which I guess was for the best since it was not good. This place is horribly managed…I would highly recommend you stay anywhere else if you are planning on visiting Singer Island which is beautiful.

酒店回复：Hello,Thank you for sharing your feedback with us. We sincerely apologize for the service falling short during your stay. Our team will be made aware of your stay to ensure we are providing the service we are known for. We regret that you did not enjoy your stay and hope for another chance to make this right.