Guest
时间:2026/02/01
The room is very dated. The hair dryer was melted on the wall which was strange. The iron also didn't work.
酒店回复:Dear colby, Thank you for sharing your experience. We’re sorry the room felt dated and understand how equipment issues disrupt comfort. We apologize for the inconvenience and will follow up with our housekeeping and maintenance teams to ensure standards are upheld. Our property features historic decor, which may not suit all preferences; guests seeking newer amenities and more space may find our deluxe wing a better fit. We appreciate your feedback. We hope to have the opportunity to better serve you next time. Kind regards, The Monterey Hotel Team