We really enjoyed the pool area and the views were beautiful. Every room has an ocean view which was a big plus. The staff were friendly and welcoming, and the shuttle service was amazing and very convenient. The pool was never overcrowded which made it easy to relax and enjoy the atmosphere. On the downside, the wifi did not work for our entire stay, which was very frustrating. For a four star hotel, the rooms feel outdated and do not seem to have been upgraded in quite some time. The poor wifi was the biggest disappointment and really took away from the experience. Overall, great views and service, but the rooms and internet need serious improvement to match the hotel’s rating.

酒店回复：Good EveningI hope you are well We are delighted to hear that you enjoyed the pool area, our beautiful ocean views, and the tranquil atmosphere perfect for relaxation. We are also pleased that you highlighted the friendliness of our team and the convenience of the shuttle service. Knowing that you felt well taken care of means a great deal to us.On the other hand, we sincerely regret the inconvenience with the Wi-Fi service throughout your stay. We fully understand how frustrating this can be, especially nowadays when connectivity is essential for both work and entertainment.We also appreciate your feedback regarding the condition of the rooms. We are constantly evaluating improvements and renovations to ensure our facilities meet the high standards and reflect our category.We greatly value your honest feedback, as it helps us continue to grow. We hope to have the opportunity to welcome you back and provide you with a completely satisfactory experience in every respect.