Room was not so clean, hand towels were dirty. Shower had hair all over the wall that didn’t belong to us and it wasn’t clean. Toilet paper was almost empty. We went there for the indoor pool, would be nice if they mention that the pool is closed in the winter, my son was disappointed.

酒店回复：Hello Elsie,Thank you for sharing your feedback about your recent stay. We strive to maintain high cleanliness standards and opinions like yours help us to improve. We appreciate your comments regarding the indoor pool; while it is seasonal, we understand that this may be disappointing. Your experience is important to us, and we hope you will consider returning in the future to enjoy our full amenities.