尼卡葵 丽思卡尔顿酒店
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Guest 时间:2026/02/01We had the most amazing birthday stay at Nekajui, a truly magical and beautiful resort! The property is new and absolutely stunning, with breathtaking views and unique amenities like a suspension bridge and funicular to the beach club. But the best part of this resort is the incredible team who provided exceptional service! I want to first thank Johan Castillo, who was the best butler we've ever had anywhere. He is kind, warm, friendly, professional, and super helpful. Johan went above and beyond and made our stay feel very special with birthday surprises and thoughtful details. We felt so well taken care of and felt his genuine desire to make us happy. He cares deeply about his job and is a remarkable person who deserves all the recognition possible. We love Johan! We had another butler named Ozzy while Johan was in his days off and he was also great and very friendly. Our arrival experience was incredible with the hotel manager Anja welcoming us as we arrived. We got a chance to talk to her and she was wonderful, it was a pleasure to meet her. We were then introduced to Johan who informed us that we got a HUGE upgrade to a big suite with a plunge pool! Our suite was beyond amazing and we enjoyed every second we spent admiring the unbelievable views from our terrace. Dining was also excellent and we tried every restaurant in property, our favorite being Niri beach club restaurant. I highly recommend it as the food is exceptional from Chef Jorge who we got to meet and he was great. The service was wonderful from every staff we met there and Yindria the manager is amazing! She is the sweetest and kindest manager we ever met and did so many special details for us and made the birthday celebrations beyond happy. We deeply appreciated her kindness and her energy, she is the best! We love Yin! Another special place in the property is Cooper's bar, the speakeasy, which is super elegant and nice with great atmosphere and drinks. Luis who is the bartender is amazing and made us the best drinks. He is so kind and friendly and such a pleasure to talk to. We love Luis and his team! The property is very large and you need golf carts to take you around but it was great because they were always on time or a short wait and the bell staff who drives us around was so wonderful. I especially want to thank Salvador, Jeffrey, Marco, and everyone else who gave us rides. They are so kind and friendly and took great care of us always! We went to dinner at the Four Seasons next door and we could not wait to come back to Nekajui. There is no comparison and Nekajui is SO much better in every way. I highly recommend Nekajui and it is truly the BEST resort in Costa Rica and one of the best in the world. A very special place with a very special team. We cannot wait to go back!酒店回复: