设施：很不错，除了电梯稍微小了点，酒店没有自己的停车场，好在公共停车场并不远。 衞生：没有问题。 环境：离市中心非常近，去哪里都方便。 服务：不错。

酒店回复：Dear lanpixie,Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed our facilities and truly appreciate your comments, which help us continue to improve. As our hotel is a protected building of cultural significance, certain structural adjustments, such as the elevator, are unfortunately not possible. We are, however, glad that we could assist you with nearby parking and hope it made your stay more convenient. Your kind feedback means a lot to us, and we would be thrilled to welcome you back for another comfortable and enjoyable visit.Sincerely,Your Mercure Belgrade Excelsior Team