Guest
时间:2026/02/01
Stayed Feb 6 to Feb 11. We had a fantastic experience. The rooms were nice with all the basic amenities including balcony with city view. The location is in the center of all museums and activities. The bar/cafe Bruno around the corner was wonderful for breakfast, lunch or dinner with outdoor seating. There was a convenience store around the corner as well and atm. The reception desk was always reachable with questions and you could also whatsapp them. They were very accomodating when our flight was canceled and put us up for another night without overcharging us even for upgraded room. The rooms were clean and beds comfortable. I would choose to stay here again next time we come to Naples! Highly recommend.
酒店回复:Dear Guest,Thank you sincerely for taking the time to share such a kind review. It was truly a pleasure having you with us from February 6th to 11th, and we are delighted to know that you enjoyed your stay so much.We’re glad you appreciated the comfort of the room, the balcony with its city view, and our central location — one of the things our guests love most, as it allows you to experience Naples easily on foot. It’s also nice to hear that you discovered some of the neighborhood spots like Bar Bruno; it’s a favorite of ours as well.Your words about our team mean a great deal. We always try to be available and helpful, especially when travel plans change unexpectedly, so we’re very happy we could assist you during the flight disruption and make the extra night as smooth and comfortable as possible.Thank you again for your recommendation. We would be delighted to welcome you back whenever your travels bring you to Naples again.Warmest regards,THE GREY Napoli