Rooms was good, all food we got room service for was totally cold. Not even a little bit warm. We spent a week there. Be prepared to do lots of walking. Everything is so spread out. Some meals you are at a different resort. You take shuttle to if you can get one. We travel every couple months to cancun area to try different resorts. This is one, I would not visit again. So many very rude employees. Its ashamed that you look so forward to going and to just waste of money

酒店回复：Dear valuable guest, we sincerely appreciate your feedback as for your satisfaction, it bring us great sadness to know we did not reach our goal and you did not have a pleasant stay.The points you have mention show us our areas of opportunities and we will start working on them right away! You may be sure we will improve. ;)