We visited The West Port for Dinner after hearing it had had an upgrade. We were regulars from out with the Linlithgow area in years gone by. We walked through the door and it was cosy and warm on a very cold night. Roaring Fire and welcoming staff. That's the good part over! Kimberly and Hayley were nice mind you. We had a small starter to share as a wee appetiser. Followed by Large Fish and Chips, Steak Pie and a Cajun Chicken Burger. My son enjoyed the Chicken Burger! However, the Large Fish Supper should have came with a Steak Knife. The Batter had set like Mortar and was unchewable "it's our gluten free batter, it's advertised all over social media". My fish was nice but incredibly difficult to eat. The petit pois were disgusting and tasteless. I suspect all the Fish, chips and peas were Frozen. My partner had the Steak pie and could barely eat the steak as it was so chewy and undercooked. The Steak Pie comes in a Suet pastry casing and is baked hard. Again, I suspect not much COOKING going on as it was clearly a Frozen item. Suet Pastry casings on Steak Pie is not a Scottish thing. I complained to my server but did not want to spoil our family meal and persisted with the fish as no alternative was offered. When I brought up the issue on payment of our bill I was told no discount would be applied "you ate the Fish". After speaking to the Manager I was discounted 20% off of my Bill. Great Environment for a wee Drink. Food Poor. Chef needs a visit from Gordon...

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