The room smelled like sewer when we entered. Once my husband ran water in the drains, the smell went away. The walls are paper thin and you can hear everything in rooms next to you and outside.

酒店回复：Thank you for sharing your feedback with us. We’re very sorry to hear about the sewer odor you experienced upon arrival and the noise disturbances during your stay. That’s certainly not the impression we want to leave.We appreciate you noting that the smell improved after running the water, and we will have our maintenance team look into the issue immediately to prevent this from happening again. We’re also reviewing opportunities to minimize noise disruptions so guests can enjoy a more restful stay.Your comfort matters to us, and we truly value you bringing these concerns to our attention. We hope you’ll consider giving us another chance to provide a much better experience in the future.