Our room was on the third floor, but the elevator only went to the second floor. We had to carry our suitcases up the stairs to the third floor. I've never encountered a so-called four-star hotel like this before. Moreover, the so-called romantic room meant we had to stand crookedly in the shower; the whole room was angled. Parking place was extremely limited. This is a joke—a four-star hotel indeed.

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