Breakfast was horrible Bathroom was very bad bathtub too bad bathroom not clean Room was ok but not great It’s not even 3 star pls remove from 4 or 5 star Very old building is woreout

酒店回复：Dear Guest,Greetings from Fortune JP Palace!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune JP Palace.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal servicesAt Fortune JP Palace, it is our constant endeavor to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Best Regards,Ranjeet NagareGeneral Manager