Extremely unprofessional and irresponsible staff. We checked in on 30/01/2026 and checked out early next day by 9 AM. We accidentally left behind a Samsung original mobile charger. Despite clearly explaining exactly where it was kept, the hotel flatly denied finding it—without even properly checking with housekeeping. The Hindi-speaking receptionist and the so-called manager Revanna were rude, arrogant, and completely uninterested in investigating. Instead of verifying facts, they blindly relied on staff statements and accused us of making a false allegation. The manager openly said they are least bothered about negative reviews and mocked customers saying that threatening reviews is all they can do. No courtesy, no accountability, no professionalism. If a hotel cannot even make a basic effort to trace a missing charger worth ?3,500, one wonders what would happen if something valuable like jewellery went missing. Shockingly poor attitude toward guest concerns. Absolutely not recommended.

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