Staff exceptionnel with renovated rooms only issue the lobby and first floor under renovation so dust and paint smell, Check before you go

酒店回复：Dear Guest,Thank you very much for choosing us and for highlighting our exceptional staff, they will be truly happy to know they helped make your stay special. We’re also glad you appreciated our renovated rooms and the comfort they offer.We are sincerely sorry for the inconvenience caused by the renovation works in the lobby and first floor. As part of our recent improvements, some works extended longer than expected, and we understand that dust and paint smell can affect comfort. Please rest assured that we are working to complete everything as quickly as possible while minimizing any disturbance to our guests. The new deadline is this Friday.We truly appreciate your understanding and your kind words about our team, and we hope to welcome you back soon so you can enjoy the hotel once everything is fully finished.Marta Goterris – Experience ManagerPetit Palace Plaza de la Reina